wordpress support and maintenance by Kaweb

Stay ahead of threats with regular updates, backups, and developer support so you can focus on growing your business.

We've been a professional web development agency in Birmingham for over 20 years. We're incredibly technical and have built a reputation for our remedial work for end clients and other agencies in WordPress and other platforms.

We’re WordPress specialists, not generalists, with a UK-based team known for fast response times, clear, jargon-free reporting, and trusted by hundreds of clients.

WordPress powers an estimated 472 million websites; that's 43.6% of all websites

Due to its open-source nature, it is vulnerable if not maintained, especially through outdated or abandoned plugins.

At Kaweb, we manage hundreds of sites and won’t host WordPress sites left unchecked. That’s why we offer our WordPress maintenance services. We proactively handle core and plugin updates, providing monthly reports to keep you informed and reduce security risks.

Our pricing is simple and transparent, tailored to the complexity of your site.

Why is regular WordPress maintenance essential?

Keeping your WordPress website maintained isn’t just a nice-to-have — it’s essential for performance, security, and revenue protection. Here’s why:

  • Prevent Expensive Downtime
    Outdated plugins and neglected WordPress updates can break your site or disrupt key functionality, leading to lost sales and frustrated users.

  • Enhance Speed & User Experience
    A well-maintained website loads faster, keeps visitors engaged, and performs better in search engine rankings.

  • Protect Against Security Threats
    Small and medium websites are frequent targets for hackers. Regular maintenance ensures critical security patches are applied to keep your data safe.

View our packages

What's included in our monthly WordPress support services?

Core & Plugin Updates

We take care of all WordPress core, plugin, and theme updates regularly and safely, ensuring nothing breaks and your site stays up-to-date with the latest features and security patches.

Security Monitoring & Protection

Our team implements real-time monitoring, firewall protection, and malware removal to keep your website safe from threats. If anything looks suspicious, we act fast.

Performance Optimisation

We review and fine-tune your site for speed, compressing files, reducing load times, and improving caching to keep both users and search engines happy.

Technical Support & Fixes

Need help with a broken layout or error message? We’re on hand to diagnose and fix common website issues, saving you time and stress.

Our Packages

Essentials

  • Site Audit & Health Check
  • Up to 15 standard plugin updates
  • WordPress core, all plugins and themes are upgraded monthly to the latest version, incorporating the latest speed and security fixes.
  • The site will be checked to ensure it is operational, and you’ll receive an email after each update detailing what’s been updated.
  • Monthly email report outlining exactly what was updated.
Only
£500
per annum

Standard

  • Site Audit & Health Check
  • Up to 25 standard plugin updates
  • WordPress core, all plugins and themes are upgraded monthly to the latest version, incorporating the latest speed and security fixes.
  • Contact forms are checked for errors and submitted (lead-generation sites)
  • One hour of fix time per month included if plugin or theme updates cause conflicts.
  • Monthly email report outlining exactly what was updated and any issues resolved.
only
£950
per annum

eCommerce

  • Site Audit & Health Check
  • Up to 30+ standard plugin updates
  • WooCommerce core, WordPress core, all plugins, and themes are updated monthly to the latest version for security, speed, and compatibility.
  • Operational check after every update, including a test where one product is added to the cart (but not purchased) to ensure the checkout flow initiates correctly.
  • Language switching tested where applicable (for multilingual stores).
  • Contact forms checked for front-end errors and submitted
  • Up to two hours of fix time per month included if plugin or theme updates cause conflicts.
  • Monthly email report outlining exactly what was updated and any issues resolved.
Only
£1200
Per annum

We Offer More Than Just Wordpress Support

When you choose WordPress support services with Kaweb, you’re not just getting updates and security checks; you’re getting ongoing support of and access to our team of UK-based web developers. Employed in-house, our team can help you enhance your website throughout the year with new features, performance improvements, layout changes, integrations, and more.

With our monthly support retainers, you can easily plan and prioritise ongoing improvements, knowing you’ve got a reliable, skilled extension to your teams.

Development Support Retainers

Visit our full range of services here.

Let’s keep your WordPress site fast, secure, and stress-free.

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Frequently Asked Questions

At Kaweb, we’re a UK-based agency with a highly skilled in-house team of full-stack developers who excel at tackling complex projects. We're not just WordPress developers – our expertise spans multiple platforms, including WordPress, Magento, and Laravel, making us the ideal choice for businesses needing a trusted partner for sophisticated web solutions.

With extensive experience in WordPress support, we currently host and maintain hundreds of sites, ensuring seamless performance, security, and ongoing updates.

If you do not have a maintenance package and keep your site up to date with the latest versions, fixes or security updates, your site will be vulnerable and insecure and more open to breakage.

Expert WordPress support services ensure that your website is secure, up-to-date, and running smoothly without the headache of doing it yourself. With regular software and security updates, backups, and performance monitoring, keep your site secure and less vulnerable to threats, downtime, and slow loading speeds that can harm user experience and SEO rankings.

At Kaweb, our team of experts handles all aspects of WordPress maintenance. We manage everything from plugin updates to server optimisation and support requests and provide quick troubleshooting, so your website stays online and optimised. Investing in effective WordPress support gives you peace of mind, knowing your site is taken care of by a WordPress consultant in Birmingham who understands the platform inside out, letting you focus on your business.

We apply updates on a staging server and check your site afterwards. If something breaks, we’ll fix it (up to 2 hours included on the eCommerce plan) or provide a quote for other plans.

Yes, you can cancel anytime with 30 days notice, and your plan will run until the end of your current billing period.

We support custom themes and plugins, though major fixes or changes may fall outside your plan and be quoted separately.

Our plans don’t include major development work, new features, SEO, or content updates; these can be quoted separately if needed. Visit the links below to explore relevant services Kaweb offers: