Setting Up an Email Address
This is normally done when your hosting has been set-up and any emails you require have been configured.
However, if you require further email accounts please do the following:
Login to your control panel and click on 'Configure Email' (if you do not have your username and passwords - please contact us and we will supply them.
If you do not have access to your control panel please contact us (outlining the email addresses you require) and we will set them up for you.
Configuring Outlook Express to collect your Mail
Collecting your e-mail from your shared hosting account is simple and only takes a few minutes to setup.
We would recommend that you use Microsoft Outlook Express, if you don't have a copy of this then you may download a copy from the Microsoft Site.
First of all launch Outlook Express and select "Tool" from the top menu, once you have done this select "Accounts". You are now at a screen that allows you to setup a new POP3 account (a POP3 account is an account that stores mail on the server).
On the right hand side of the screen that has appeared there is a button which says "Add", click this and select "Mail" from the list. You are now in the "Add a new mail box wizard". The details to enter in each box are below:
Display Name: Enter your real name here
E-mail Address: yourname@yourwebsite.co.uk
Incoming Mail (POP3 or IMAP) Server: mail.yourwebsite.co.uk
Outgoing Mail (SMTP) Server: mail.yourwebsite.co.uk
Account Name: youraccountname
Password: yourpassword
To make your outgoing mail server work you must now enter some additional information, on the screen you are still on (Internet Accounts) click "Properties" for the account you have just setup.
Now click the "Servers" tab at the top of the screen and tick the box at the bottom of the screen under "Outgoing Mail Server" that says "My server requires authentification".
Now click "Ok" and then "Close".
You are now ready to receive e-mails on your shared hosting account!